Currently Serving in USA
The Lux Rides crest The Lux Rides
By Appointment · Est. 2014

The Art
Of Arrival,

rendered in black-tie.

A private chauffeur across eighty cities — for the traveler who measures luxury in moments of stillness, not options on a screen.

Speak to a Concierge
80+Cities Worldwide
1,800+Black-Tie Drivers
4.9★Member Rating
First Class · At Street Level

Vehicles,
In Black-Tie.

Reclining salon rear seats, an acoustically calmed cabin, a chauffeur briefed to the detail.

From Beverly Hills to Beijing

Eighty Cities.
One House Standard.

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Reserve — Fixed Fare
Free cancellation up to 1h before pickup
Our House · Since 2014

Why The
Lux Rides

Nº 01 — The House

We Started With One Car, And A Wager.

The wager was that there were still people who measured a journey by stillness rather than speed. Who appreciated that a chauffeur arrives in suit and tie not because anyone demanded it, but because the work deserves it.

We were right. Today our fleet operates in eighty cities. Our chauffeurs hold partial equity in the house. And every car we keep — every detail of the ride — is selected by the people who actually drive them.

Our headquarters sits on the eighteenth floor at 432 Park Avenue. Our concierge desk is staffed in eight languages. Our standard, in any of those languages, is the same.

House Values · Three Things We Measure Against
i.

Discretion

Names off whiteboards. Calls off speakers. The driver speaks first only if you do.

ii.

Punctuality

Ten-minute pickup window, or the ride is on us. We’ve owed seven rides in 2025.

iii.

Atelier

Every detail handmade. The cedar. The seat covers. The folded paper. The pause at the door.

The Collection · Worldwide

A Vehicle For
Every Arrival

Nº 02 — The Fleet
ClassConfigurationFare
01
Premium Sedan — Mercedes E-Class · BMW 5 Series · Audi A6
Premium Sedan
Mercedes E-Class · BMW 5 Series · Audi A6 The everyday standard, quietly exceptional.
Airport & business
3 Passengers · 2 Bags
Wi-Fi On-board · 4.9 ★
$89 / RIDE
02
Premium SUV — Chevrolet Suburban · Cadillac Escalade · Range Rover
Premium SUV
Chevrolet Suburban · Cadillac Escalade · Range Rover Room for the whole party — and all of its luggage.
Families & crews
6 Passengers · 5 Bags
Lounge Cabin · 4.9 ★
$119 / RIDE
03
First Class — Mercedes S-Class · Cadillac Escalade
First Class
Mercedes S-Class · Cadillac Escalade First class, at street level.
Principals & VIPs
3 Passengers · 3 Bags
Salon Rear · 5.0 ★
$189 / RIDE
04
Electric Premier — Cadillac Lyriq · Lucid Air · Mercedes EQS
Electric Premier
Cadillac Lyriq · Lucid Air · Mercedes EQS Arrive on a whisper. Leave no trace.
Conscious luxury
3 Passengers · 2 Bags
Zero Emissions · 4.9 ★
$109 / RIDE
Fixed fares · No surge, ever Every tier detailed daily · Chauffeur in suit & tie
Explore Further · Nº 03

Continue Your Journey

The house fleet

The Fleet — In Detail

Four motor cars, hand-selected and detailed before every journey. From the E-Class to the S-Class.

Discover Now
The Lux Rides crest

Begin Your Reservation

Route, motor car, confirmation. A fixed all-inclusive fare, arranged in sixty seconds.

Four Flagship Cities

The same chauffeur standard whether you land at JFK, Heathrow, DXB or Charles de Gaulle.

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Trust & Safety · Nº 04

Engineered
For Trust

Luxury means never wondering. Every market we operate in meets the same duty-of-care standard — the one we set in 2014, and have never lowered.

  • Licensed & commercially insured in every operating city
  • Chauffeurs background-checked, defensive-driving certified
  • Real-time journey tracking & duty-of-care reporting for corporates
  • Vehicles inspected and detailed before every journey
12Years Operating
80+Cities Served
24/7Human Dispatch
100%Licensed & Insured
How It Works

Four Steps.
No Friction.

Nº 05 — The Method
i.

Reserve

Tell us where, when, and what class. Sixty seconds.

ii.

Confirmation

Driver name and vehicle, sent to your phone.

iii.

Arrival

Your chauffeur waits. In suit, with water and Wi-Fi.

iv.

Continuance

You step out where you wish. We handle the rest.

Who We Serve

Industries
We Serve.

Nº 06 — The Clientele

We serve a diverse client base, each with unique needs and requirements.

i.

Finance & Capital Markets

Roadshows, investor days and market-hours precision — with duty-of-care reporting for the desk.

ii.

Legal & Professional Services

Court dates, client meetings and airport runs — coordinated for partners and the assistants who run their days.

iii.

Entertainment & Media

Premieres, press tours and set calls — composed, cinematic arrivals, timed to the minute.

iv.

Fashion & Luxury Houses

Show seasons, fittings and after-parties back to back — when minutes decide everything.

v.

Corporate & Executive Teams

House accounts with monthly invoicing, named-driver continuity and pre-set fares on frequent routes.

vi.

Weddings & Private Occasions

Milestone days orchestrated with a planner’s calm — bridal arrivals and guest transfers, kept to the minute.

Member Reviews · Nº 07

What Our Members Tell Us

★★★★★
“There are car services, and there is The Lux Rides. The difference is the same as the difference between a hotel and a home.”
CV Catherine VlahosNew York · Managing Partner
“Three years, two continents, never once a complaint. They remember my children’s birthdays better than my assistant does.”
JM James MortimerLondon · CEO
“Quiet competence. The driver was waiting at the FBO before the engines stopped. I have never been more relaxed at a transfer.”
AS Anastasia SolovyovGeneva · Investor
“Wedding day went off without a hitch — eleven cars, three churches, one timeline. Their planner was extraordinary.”
RH Rebecca HalfordBeverly Hills · Producer
“I’ve used black-car services in twenty cities. None remember my coffee. The Lux Rides knows it from Newark to Narita.”
DT Daniel TanSingapore · Founder
“The cedar scent. The folded newspaper. The driver who actually knew the back roads to Highgrove. This is what service was supposed to be.”
EW Edward WhitfieldCotswolds · Author
01 / 06
Signature Feature · Nº 08

The AI Concierge

Describe your journey in plain words. The concierge recommends a vehicle, timing and tier — and books it.

Lux Concierge — Online
The concierge is considering your journey…
Recommended vehicle

Class
Route
Estimate
Concierge suggestions are estimates — every reservation is confirmed by a human dispatcher.
The Journal · Latest Updates

Notes From
The Road

Nº 09 — The Journal

City guides, seasonal notes and occasion planning — from the desk of our editorial.

View The Full Journal
The Lux Rides crest The Lux Rides

Your Chauffeur Awaits

Discover The Fleet
24/7 Concierge — +1 (888) LUX-RIDE
Concierge & FAQ · Nº 10

Common Questions, Answered

Anything not covered here, our concierge will answer in person.

+1 929 999 6000

Most cities, two hours. New York, London, Paris and Dubai accept on-demand reservations as little as twenty minutes out, subject to availability.

Free cancellation up to one hour before pickup. After that, a 50% fee applies. No-shows are billed in full. House account members enjoy more flexible terms.

Of course. Once you have ridden with one of our drivers, you can name them in any future booking — subject to their schedule. Many of our members ride with the same chauffeur for years.

Yes — infant, toddler, and booster seats are available at no charge. Note them in the special requests field at booking, or tell our concierge.

Every airport pickup is flight-tracked in real time. If your flight is delayed, your driver waits — at no extra charge for the first sixty minutes after wheels-down. Beyond that, our standard hourly rate applies.

We do. House accounts include monthly invoicing, dedicated account manager, named-driver continuity, and pre-set fares on routes you travel often. Contact our concierge to discuss terms.

A 20% gratuity is included in every fare and goes directly to the chauffeur. Additional gratuity is welcome but never expected.

English, French, German, Italian, Spanish, Japanese, Mandarin, and Arabic are staffed in-house, twenty-four hours. Translators are available for other languages on request.

Contact

Reach Us
Anytime

Nº 11 — The Desk
Concierge+1 929 999 6000

Twenty-four hours · Eight languages · One number, every continent.

Headquarters432 Park Avenue · 18F

New York, NY 10022 · United States

Emailreserve@theluxrides.com

Reservations · Account · Press & partnerships.

HoursAlways Open

Live dispatch and concierge desk operate around the clock — including holidays.